Privacy Policy

VAYA-BRANDS is committed to protecting your privacy. This Policy outlines how we collect, use, store, and protect your information.

1. INFORMATION WE COLLECT

1.1 Personal Information

• Name, phone number, ID number, email address
• Driver's license details
• Vehicle registration details
• Business information (for Clients)

1.2 Usage Information

• Kilometer claims
• Uploaded photos (speedometer, vehicle sides)
• Dashboard and website activity

1.3 Technical Data

• Device information
• IP address
• Cookies (for user experience and analytics)

2. HOW WE USE THE INFORMATION

We use the collected data to:

• Verify Drivers and Clients
• Process campaigns and payments
• Prevent fraud
• Improve platform functionality
• Provide statistics to Clients
• Maintain safety and compliance

3. DATA SHARING

We do not sell your data.

We may share necessary data with:

• Branding service providers
• Payment processors
• Legal authorities (only if required by law)

4. DATA STORAGE & SECURITY

• Personal data is stored securely in encrypted systems.
• Access is limited to authorized staff only.
• Photos and documents are retained only for administrative and audit purposes.

5. USER RIGHTS

You may request to:

• Update your data
• Delete your data (unless legally required to keep it)
• Access your stored personal information

Requests can be emailed to: info@vayabrands.co.za

6. COOKIES POLICY

The site uses cookies for:

• Login sessions
• Security
• Analytics
• User experience improvement

Users may disable cookies in their browser settings.

7. DATA RETENTION

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Driver and client data is retained for a minimum of 5 years for tax and audit purposes.

8. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify users of any material changes via email or through a notice on our website.